All products are deliverable within Singapore.

Delivery will be made within 3-5 working days (Monday-Saturday) upon confirmation of purchase made.

Orders made during the weekends, will only be processed from Monday onwards.

Delivery charge will be computed based on region in Singapore and gross weight of order. We do not deliver to Sentosa and Jurong Island.

The regions in Singapore are defined as follow: 
South East : Tampines, Bedok, Bedok Reservoir, Chai Chee, Pasir Ris, Simei, East Coast, Eunos, Kembangan, Marine Parade
North East : Sengkang, Punggol, Seletar, Hougang, Yishun
Central : Toa Payoh, Bishan, Bidadari, Serangoon, Clementi, Bukit Timah, Dover, Bukit Merah, Tanglin Halt, Queenstown
North West : Woodlands, Marsiling, Bukit Panjang, Choa Chu Kang, Teck Whye
South West : Jurong East, Jurong West, Tuas, Boon Lay, Bukit Batok

The delivery charge is computed based on the regions and total weight computed as follow : 
South East : 0kg to 50kg - $7 , 51kg to 100kg - $12 , above 100kg - $17
North East : 0kg to 50kg - $9 , 51kg to 100kg - $14 , above 100kg - $20
Central : 0kg to 50kg - $9 , 51kg to 100kg - $14 , above 100kg - $20
North West : 0kg to 50kg - $12 , 51kg to 100kg - $17 , above 100kg - $22
South West : 0kg to 50kg - $12 , 51kg to 100kg - $17 , above 100kg - $22

Additional charges of $7-$10 if the location has no lift landing.

Notification of delivery will be send via Whatsapp or email.

You can view your final delivery charges before you complete your transactions.

A person will be required to sign and accept delivery of the purchased product(s). This is to verify that the goods were delivered and received correctly. 

 If you do not receive your items within 7 days, please get in touch with our team at 64654400 or email us at hezomxpress@hezom.com