Delivery Information

  • All products are deliverable within Singapore.

  • Delivery will be made within 3-5 working days (Monday-Saturday) upon confirmation of purchase made.

  • Orders made during the weekends, will only be processed from Monday onwards.

  • Delivery charge will be computed based on region in Singapore and gross weight of order. We do not deliver to Sentosa and Jurong Island.

  • The regions in Singapore are defined as follow: 
    South East : Tampines, Bedok, Bedok Reservoir, Chai Chee, Pasir Ris, Simei, East Coast, Eunos, Kembangan, Marine Parade
    North East : Sengkang, Punggol, Seletar, Hougang, Yishun
    Central : Toa Payoh, Bishan, Bidadari, Serangoon, Clementi, Bukit Timah, Dover, Bukit Merah, Tanglin Halt, Queenstown
    North West : Woodlands, Marsiling, Bukit Panjang, Choa Chu Kang, Teck Whye
    South West : Jurong East, Jurong West, Tuas, Boon Lay, Bukit Batok

  • The delivery charge is computed based on the regions and total weight computed as follow : 
    South East : 0kg to 50kg - $7 , 51kg to 100kg - $12 , above 100kg - $17
    North East : 0kg to 50kg - $9 , 51kg to 100kg - $14 , above 100kg - $20
    Central : 0kg to 50kg - $9
     , 51kg to 100kg - $14 , above 100kg - $20
    North West : 0kg to 50kg - $12
     , 51kg to 100kg - $17 , above 100kg - $22
    South West : 0kg to 50kg - $12
     , 51kg to 100kg - $17 , above 100kg - $22

  • Additional charges of $7-$10 if the location has no lift landing.

  • Notification of delivery will be send via Whatsapp or email.

  • You can view your final delivery charges before you complete your transactions.

  • A person will be required to sign and accept delivery of the purchased product(s). This is to verify that the goods were delivered and received correctly. 

  •  If you do not receive your items within 7 days, please get in touch with our team at 64654400 or email us at hezomxpress@hezom.com

HEZOM XPRESS PTE. LTD.

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